Spa Policies

Appointments
Services are by appointment only. It is recommended that you call in advance if you are needing a specific time and day. Although a valid credit card number is required to schedule an appointment, you may pay by a different method at the time of service. Gift certificate holders will not need a credit card to hold their appointment.

Cancellations
If you need to cancel an appointment, please provide 24 hours notice to avoid a cancellation charge. In the case of a same day cancellation or if you fail to show up at your scheduled appointment time, you will be charged the full session fee. If a gift certificate was used to hold the appointment, it will be considered redeemed.  

Late Arrivals
Unfortunately, extended time for late arrivals is not possible. Every effort will be made to accomodate you however you will be responsible for the full session fee.